Support
Something not working, or have a question? Write to support@pedalytics.bike and tell us what you were doing, what you expected and which version of the app you use. We answer in English and Spanish.
Your account
Pedalytics uses the same account as GoForIt: you sign in with the same email and password, and your data is the same in both apps.
Importing your rides
- FIT files: in the app, choose import and select .fit files of up to 12 MB, at most 20 at a time.
- Strava is optional: if you connect it, you can disconnect it at any time from its settings in the app.
Wear is an estimate
Pedalytics works out wear from your rides and from what you tell it about each part. It does not see the real condition of your bike and does not replace an inspection: check your brakes, chain, tyres and wheels before you ride, and see a mechanic if in doubt.
Deleting your account
In the app: Settings, your account, Privacy and data, Delete account. This deletes the account from both apps, Pedalytics and GoForIt. You can also ask at support@pedalytics.bike.